MNC Hiring Freshers blended process- Kolkata

Title: International Customer Support Executive – Blended Process

Location: Newtown, Kolkata

Job Type: Full-Time

Industry: BPO / International Process / Customer Support

Job Description: We are hiring an International Customer Support Executives for a reputed multinational company in Kolkata. The role involves handling voice and chat-based interactions with international customers, resolving queries, and delivering high-quality customer service while meeting performance standards.

Key Responsibilities:

• Handle inbound and/or outbound voice calls and chats from international customers
• Understand customer concerns and provide accurate and timely resolutions
• Maintain professionalism and ensure customer satisfaction on every call
• Document customer interactions and update systems accurately
• Meet qu...

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