MLOps Support Engineer - Reliability & Incident Response

CloudFactory

📍 Medellín, Antioquia, Colombia 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

                A technology firm focused on AI is seeking an MLOps Support Engineer in Medellín, Colombia. This role involves providing Tier 1 and Tier 2 operational support for AI/ML systems, ensuring their stability and performance. Candidates should have a strong background in operations, troubleshooting skills, and proficiency in SQL and scripting. The role requires shift work during specified hours covering US-based customers. Join a passionate team dedicated to transforming the potential of AI through innovative solutions.
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Job Details

Location Medellín, Antioquia
Job Type Full-time
Category Soporte técnico y administración
Posted Date March 02, 2026
Application Deadline April 11, 2026