Microsoft Office 365 Support «Semi-Senior» Hybrid-CDMX

Microsoft Office 365 Support «Semi-Senior»
Hybrid-CDMX

Experience Required in:


This is a server engineering role specializing in Microsoft Office 365 support. The engineer is also responsible for supporting various server-related technologies, including patching and server administration. This position includes maintaining a small on-premise Exchange environment used for system mail routing (not user mailboxes). Additionally, the role involves handling compliance and eDiscovery tasks, collaboration with the security team on email security, as well as supporting and training users on AI-related Microsoft products such as CoPilot. This role supports email integretions with 3rd party solutions. This role does not support MS Teams or Voice.

Responsibilities & Duties
1. Technical Support: Provide technical assistance to end-users, troubleshoot issues, and ensure seamless operation of Office 365 applications like Exchange Online, SharePoint Online...

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