Microsoft Exchange Engineer (REF5565G)

• Solving Exchange backend related incidents, documenting and analyzing system outages
• Incident Management, Problem Management, Change Management
• Handling, resolving error events and incoming requests
• Troubleshooting, and performing root cause analysis
• Updating knowledge database and Kanban board entries
• Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues
• Understanding PowerShell, experienced scripting knowledge
• Supporting Exchange related projects (buildup, onboarding, migrations, version upgrades)
• Basic understanding of agile tools

• 3-5 years of professional experience for Microsoft Exchange operation
• Exchange 2019-SE, Exchange Online, Teams, Exchange hybrid, PowerShell scripting, Windows Server
• Backend application operation tasks on ITIL base
• Team player and self-r...

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