Messaging Services Senior Specialist

Req ID:    

We are currently seeking a Messaging Services Senior Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Performs complex issue analysis and may perform SME role on accounts. Exchange On-Premises Relay, Defender for O365 services, AVePoint Governance and Compliance

Providing steady state support to the email infrastructure, handling on-call support responsibilities, handling escalations, critical issues, server maintenance activities, mentoring team members, and other day-to-day support operations. Expert on Email security solutions-Proofpoint for email security, Exchange online protection, and Defender for O365

Role and Responsibilities:
• Managing and administering Proofpoint Protection servers for the customers.
• Support and manage Cloud and On-premises Proofpoint appliances.
• Support and manage On-premises and Cloud TRAP appliances.
• Support and maintain the EFD environment.