Message Center Operator

**Employment Type:**
Full time
**Shift:**
Rotating Shift

**Description:**

**Positions Purpose**

**Mercy Medical Center** a member of Trinity Health Of New England is looking for a Message Center Operator to join our team of mission-driven healthcare innovators.

**You Will Be Responsible For:**

+ Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing calls.
+ Operates public address system as requested.
+ Identifies and responds to “code” situations.
+ Provides routine approved patient information to callers and refers other inquiries to supervisor.
+ Provides excellent customer service to all callers.
+ Contacts security as request by employees or visitors in need of escorts to parking or in response to other assistance.

**Minimum** **Requirements** :

+ High School Diploma or Equivalent
+ One (1) yea...

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