Merchant Success Manager

At SOUS, we help independent food & beverage entrepreneurs grow. Our AI-powered SaaS platform enables new revenue streams, online visibility, and stronger customer relationships.

As we enter our next phase of growth, we’re searching for a Merchant Success Manager who can build the function that helps merchants succeed across onboarding, activation, retention, and growth. This role is critical in freeing up leadership from day-to-day execution while driving direct impact on merchant revenue, retention, and long-term value. If you are excited about building structure, leading people, and helping merchants grow on a fast-scaling platform, we’d love to meet you.

Taken

Build and lead Merchant Success

• Own the full Merchant Success function across onboarding, activation, retention, and growth.


• Build the processes, playbooks, and operating rhythms that help merchants get value from SOUS quickly and consiste...

Ready to Apply?

Submit your application today and join our talented team at SOUS.