Merchant Fraud Advisor

Purpose

The Fraud advisor – merchant fraud monitoring, has direct responsibility for preventing or minimizing losses to the Bank resulting from fraudulent activity in our different merchant portfolios (Chile, Peru, Mexico and English‑speaking Caribbean) that the GBS merchant fraud monitoring unit provides services to. This is achieved by means of a variety of fraud detection tools and performing fraud detection analysis on a 24/7 basis. The incumbent can significantly impact the Bank’s overall performance with respect to fraud losses; therefore, they must possess strong analytical thinking. The incumbent pro‑actively contributes to the department’s fraud prevention strategy through the identification of emerging fraud trends and working closely with the Fraud Merchant Senior Manager in GBS.

Accountabilities

• Thoroughly manage the department's operational systems and maintain a good knowledge of credit card, debit card products and merchant ...

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