Member Services Representative

Member Service Representative
Hybrid
Pensacola, FL 32526
Pay: $17.50/hr
Schedules Range Monday-Sunday 10:00am-7:30pm CST
Anticipated Start Date: July 13th 2026
Description

+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.

+ Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.

+ Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.

+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Qualifications:

+ Proficiency in Computer Literacy, Customer Service Skills and Typing Speed (Assessments will be Required)

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