Member Services Consultant

RAC WA

📍 West Perth, Western Australia, Australia 💼 Full time 🕒 Posted June 16, 2026

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Job Description

RAC Finance (RACF) specialise in market leading finance products and services that provide a range of solutions for our diverse member base. We are currently looking for a skilled Customer Service Specialist to join our personal finance team for a 6 Months Fixed Term Contract – Commencing in September 2026.
The core purpose of this role is to support our members through personalised and genuine conversations, contribute to the day-to-day operational functions, deliver on individual performance goals and contribute to the success and engagement of the wider team.
What will you be doing? 
Manage a high volume of inbound and outbound calls from personal loan members, with a focus on uncovering proactive solutions and building positive member relationships.
Providing excellent service across various communication channels to ensure member satisfaction. 
Process personal loan maintenance requests from members – i.e. address changes, loan p...
            

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Job Details

Location West Perth, Western Australia
Job Type Full time
Category Information and Record Clerks
Posted Date June 16, 2026
Application Deadline July 26, 2026