Member Service Representative

YMCA of Greater Hartford Job Description

Job Title: Member Services Representative

FLSA Status: Non-Exempt Job Grade:

Primary Department: Membership

Reports to: Membership Director

Revision Date: 12/04/2024 Leadership Level: Leader

The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.

POSITION SUMMARY:

Under the guidance of the Membership Director, the Member Service Representatives will be responsible for effective and efficient contact between members and staff. The Member Services Representatives will deliver exceptional service to YMCA members, potential members, and guests. Will assist with membership and program sales, handle telephone calls, regulate lobby traffic, provide all members...

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