Job Description
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness...
Ready to Apply?
Submit your application today and join our talented team at Planet Fitness.
Submit ApplicationJob Details
- Location McComb, Mississippi
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date June 19, 2026
- Application Deadline July 29, 2026