Member Experience Supervisor

Member Experience Supervisor  

Location: Las Colinas, TX

Employment Type: Full-Time ON-SITE 

Serenity is growing fast, and we need a Member Experience Supervisor who knows how to build and run a call floor that performs. This is a hands-on leadership role — you'll be in the weeds with your team every day, tracking numbers, developing people, and making sure the operation runs clean. If you've come up through call center and you've got a year or more of supervising under your belt, this role was built for people like you. No industry-specific background necessary — we handle the training. 

What the Role Looks Like Day to Day 

• Direct daily operations of an inbound call team focused on appointment scheduling and member suppor...

Ready to Apply?

Submit your application today and join our talented team at Serenity Mental Health Centers.