Member Experience Representative

TEKsystems
📍 Minneapolis, MN, United States 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Customer Service Representative (Healthcare Call Center) – Contract-to-HirePosition Overview
We are seeking motivated and customer-focused Customer Service Representatives to join a growing healthcare support team. In this role, you will handle incoming calls from healthcare providers and members, assisting with questions related to claims, benefits, and eligibility.
This is a high-volume call center environment, ideal for candidates who thrive in fast-paced settings and are passionate about delivering quality service.
Key Responsibilities

+ Handle 50–60 inbound calls daily in a professional and efficient manner

+ Respond to inquiries regarding benefits, claims, and eligibility

+ Provide accurate information and resolve customer concerns

+ Document interactions and updates using internal systems

+ Maintain compliance with company policies and healthcare regulations

Qualifications

+ Previous call center or customer ...

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Job Details

  • Location Minneapolis, MN
  • Job Type Full-time
  • Category other-general
  • Posted Date June 06, 2026
  • Application Deadline June 11, 2026