Member Experience Representative

Member Experience Representative
Minneapolis, MN (Hybrid After Training)
$20.00–$21.00/hour
Start Date: July 6, 2026, Interview Date: ASAP
Make an Impact in Healthcare Customer Experience
MUST HAVE: 1+ years of recent call center experience
Are you passionate about helping people and delivering exceptional service? Join a leading healthcare organization as a Member Experience Representative (MER) where you’ll play a vital role in supporting members and providers with their health insurance needs.
This is a great opportunity for candidates with call center experience (any industry) who are looking to step into the growing healthcare field!
What You’ll Do
As a Member Experience Representative, you’ll be the first point of contact for members and providers, ensuring a seamless and supportive experience.
Handle 50–60 inbound calls daily
Assist with claims, benefits, and eligibility inquiries
Provide clear, accurate, and empathetic communication
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