Member Experience Associate

Belle

📍 Athens, Georgia, United States 💼 Full Time 🕒 Posted July 04, 2026

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Job Description

About this Role
As a Member Experience Associate, you will be the welcoming and reassuring voice of Belle, ensuring our members receive top-tier support and service. You will assist seniors with health insurance eligibility checks, scheduling, and general inquiries while creating a warm and engaging experience.
This role is more than just answering calls—it’s about building trust, showing empathy, and making every interaction meaningful.
Key Responsibilities
Deliver compassionate, patient-focused customer service through phone, email, and SMS chat.
Run health insurance checks to determine member eligibility and potential cost share. 
Schedule and confirm appointments, ensuring accuracy and efficiency.
Provide clear and friendly communication, making sure members feel heard and valued.
Proactively engage with members, addressing concerns with professionalism and care.
Document interactions and feedback to ...
            

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Job Details

Location Athens, Georgia
Job Type Full Time
Category Information and Record Clerks
Posted Date July 04, 2026
Application Deadline August 13, 2026