Member Experience Advisory Agent

Elevate member satisfaction as a Member Experience Advisory Agent with Desjardins in L'Étang-du-Nord. This full-time opportunity focuses on advising clients and promoting banking tools and products.
At the Caisse Desjardins des Îles-de-la-Madeleine, you will play a pivotal role in improving client interactions. Your mission will be to assist members with their transactions while promoting digital solutions for easier banking. You will also work on developing client relationships and addressing any concerns about fraudulent activities.
Key Responsibilities:
• Guide members in using banking applications
• Promote business relationships through quality service
• Assist clients with fraud cases and referrals
Requirements:
• Customer service experience is an asset
• Understanding of financial services preferred
• Willingness to engage in professional development
Bring your advisory skills to support Desjardins members and make their banking experience exception...

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Submit your application today and join our talented team at Desjardins.

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