Job Description
Role
Receives incoming calls and respond to members questions and/or requests. Presents additional products, services or resources to the members. Provides direct support services and resolves issues for the members or connects them with the appropriate team member for assistance.
Major Duties and Responsibilities
Answer incoming calls, determines the needs of the caller and verify the caller's identity, minimizing the caller's time and effort in resolving their concern.
Perform teller functions for members (i.e. transfer funds between accounts and/or loan, stop payments, close and reorder debit cards, provide balances and last five transactions) to assure member's needs are addressed in a polite and friendly manner.
Resolving member issues and escalating when needed t...
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Submit ApplicationJob Details
- Location Montgomery, Alabama
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date July 08, 2026
- Application Deadline August 17, 2026