Medical Receptionist/Care Navigator

Tile House Surgery is seeking an enthusiastic, proactive medical receptionist/care navigator to join our friendly and supportive team. This role is offered on a part-time basis of 24 hours per week, Monday to Friday. This will take the form of 4 x 6-hour shifts (a mix of 7.30am - 1.30pm and 1.00pm - 7.00pm).

Main duties of the job

This is a vital front-line role, central to ensuring our patients receive a positive experience and are supported to access the right services at the right time. As a medical receptionist/care navigator, you will be the first point of contact for patients, dealing with queries face-to-face, online and by telephone. The role is varied and goes beyond answering phones and booking appointments, playing an important part in supporting clinical staff and keeping practice systems running smoothly.

About us

Tile House Surgery is a large training practice, serving a patient population of 13,500. We pride ourselves on the leve...

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