Job Description
Key Purpose of the Role: To support the organization’s CRM data quality and marketing operations by ensuring accurate and up-to-date customer data in SAP/CRM systems.
Strategic Outcome: Enable better customer engagement, improved campaign effectiveness, and stronger data governance through high-quality and reliable CRM data.
CRM Data Cleansing & Governance
- Clean and standardize contact and account data in SAP/CRM systems
- Reclassify and correct customer data labels and segmentation
- Perform structured cleansing of historical data (up to 3 years)
Contact Qualification & Validation
- Conduct outbound calls and emails to verify customer information
- Update CRM records with validated and accurate data
- Maintain logs of validation activities
Documentation & Process Support
- Develop simple job aids and user guides for CRM processes
- Support internal documentation for...
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Submit ApplicationJob Details
- Location petaling jaya, selangor
- Job Type Full-time
- Category Marketing & Media
- Posted Date July 06, 2026
- Application Deadline August 15, 2026