Manufacturing Customer Support Manager - Electronics or Semicon

About our client

International electronics company based in Batangas

The Customer Support Manager is responsible for overseeing the overall Business Management operation to ensure seamless execution of manufacturing accounts. This role serves as the critical bridge between multinational electronics clients and internal manufacturing operations. The ideal candidate will secure planned customer orders, foster strong client relationships, manage the Voice of the Customer (VOC), leverage demand forecasts for IPI (Integrated Product Introduction / New Product Introduction) benefits, and actively manage forward-looking production capacity to prevent bottlenecks.

Key Responsibilities and Duties

1. Operations & Business Management

• Manage overall Business Management operations to ensure client contractual obligations, KPIs, and service level agreements (SLAs) are consistently met.
• Achieve planned customer ord...