Mandarin-speaking Customer Service Representative

Job Openings Mandarin-speaking Customer Service Representative

Responsibilities

• Attend to Mandarin-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
• Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
• Manage calls professionally, efficiently and with good Mandarin and English communication skills.
• Research answers to questions using a variety of manuals and resources.

Qualifications

• 18 Years old and above
• Open to NATIVE SPEAKERS ONLY
• Must be proficient in speaking, reading, and writing using the Mandarin Language
• Can converse using the English language
• Must have basic web navigation skills
• Must be willing to start immediately
• Should be flexible

Ready to Apply?

Submit your application today and join our talented team at Siegen HR Solutions.