Mandarin Bilingual Customer Service Representative

Start Date: May 22, 2026

Work Arrangement: 100% Onsite (Metro Cebu)

Minimum Qualifications:

• New curriculum: SHS Graduate, old curriculum: completed at least 2 years in College (4 semesters with no back subjects)
• No prior call center experience required!
• At least HSK 3 fluency in Mandarin, and A2 fluency in English

Job Description:

• Respond swiftly and accurately to customer inquiries through phone and email, ensuring a seamless experience.
• Navigate challenging or sensitive customer concerns with utmost politeness and professionalism.
• Play an active role in compiling insightful reports that track customer activity and feedback.
• Develop a deep understanding of our products, systems, and the unique needs of our customers.
• Warmly address every incoming client help request, making each interaction positive and effective.

  Ready to Apply?

  Submit your application today and join our talented team at TASQ Staffing Solutions.

  Submit Application