Manager-Technology (Servicenow development)

**Key Responsibilities:**

+ Own the overall roadmap, and execution for ServiceNow projects , ensuring project is executed on time with quality
+ Lead the design, implementation, and support of scalable ServiceNow solutions and workflows. Oversee ServiceNow custom development, scripting, debugging, troubleshooting and high-availability deployments. Ensure robust workflow management, business rules, and ServiceNow best practices are adhered to
+ Drive DevOps and automation practices, including Git version control, CI/CD pipelines, and integration of microservices with Kubernetes
+ Optimize performance, scalability, and security of ServiceNow environments
+ Serve as the escalation point for critical incidents, troubleshooting, problem resolution and platform debugging
+ Mentor, manage, and grow a high-performing team of ServiceNow developers, administrators, and support professionals
+ Partner with business, IT, and vendor stakeholders to align ServiceNow delive...

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