Manager

Key Responsibilities Operations Management:
Supervise daily operations, including booking systems, shift scheduling, and facility maintenance. Team Leadership:
Recruit, train, and mentor massage therapists and front-desk staff. Set performance targets and conduct regular evaluations. Customer Service:
Address client inquiries, personalize customer experiences, and resolve any complaints to maintain high satisfaction. Financial Oversight:
Manage the shop's budget, process payroll, track sales targets, and handle daily cash balancing. Inventory & Compliance:
Maintain stock of oils, linens, and retail products. Enforce strict health, sanitation, and safety protocols. Qualifications & Skills Experience:
Typically 2 to 5 years in spa operations, retail leadership, or hospitality management. Hands-on experience as a licensed massage therapist is highly valued. Certifications:
Recognized diplomas or certifications in business administration, hospitality management, or mas...

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