Manager, Systems Dev & GenAI, OTS - Data ANCHOR Team

Are you a builder? Do you thrive working with GenAI solutions? Do you love owning a product end-to-end, scaling distributed systems, shipping software fast, growing high-performing engineering teams, and driving technical strategy that directly impacts customers? If combining these skills — building software solutions around AI workflows that solve real-world problems at speed — excites you, this role is for you.

Amazon's Ops Tech Solutions (OTS), Data Anchor organization is seeking an experienced Software & Systems Development Manager to lead our software and agentic development team(Decision Intelligence) within the OTS Data ANCHOR organization. This role will own the strategy, development, and delivery of AI-powered agent solutions that automate and optimize operational workflows across Amazon's global IT support and field operations ecosystem. You will turn POC ideas into production grade and solutions.

The Decision Intelligence team builds and deploys agentic AI...

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