Manager, Software Engineering - Contact Center Pro

ServiceTitan
📍 Glendale, California, United States 💼 Full time 🕒 Posted June 07, 2026

Job Description

Ready to be a Titan?
As an Engineering Manager at ServiceTitan, you'll lead a team of 13–14 engineers working on some of the most critical and forward-moving areas of our platform — calls, messages, and Contact Center Pro. You'll drive execution, technical excellence, and team growth while shaping how AI transforms the way our customers run their businesses.
What you'll do:
  • Leadership & Team Growth: Develop engineers through coaching, feedback, and structured growth plans. Build a strong, adaptable team by recruiting and retaining top talent. Foster a culture of ownership, empathy for our customers, and alignment with ServiceTitan's values.
  • Strategy & Execution: Define and execute quarterly plans that deliver timely, high-quality features. Drive agile ceremonies, monitor key success metrics, and provide clear day-to-day priorities.
  • Technical Expertise: Provide hands-on technical leadership across architecture, design, and de...
  • Ready to Apply?

    Submit your application today and join our talented team at ServiceTitan.

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    Job Details

    • Location Glendale, California
    • Job Type Full time
    • Category Operations Specialties Managers
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026