Manager

• Manage the day to day operations of the Centre with a focus on all service and operational logistics of the reservations and reception
• Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
• Provides weekly work schedules
• Regularly evaluates business processes, procedures and systems, makes recommendations as necessary
• Responsible for staffing, staff development, and training
• Resolves customer complaints that have been escalated
• Managing, coaching and motivating team of sales staff and therapist
• Maintain updates on promotion, benefits and offer to customers
• Support the sales team and ensure that they can meet team's performance KPI
• Handle customers' enquiries and provide professional consultation
• Supervision on the performance of team members eg. Beautician, Spa Th...

Ready to Apply?

Submit your application today and join our talented team at elegance beauty & slimming centre pte. ltd..