Manager, Service Delivery

TTEC
📍 Cebu City, Philippines, Philippines 💼 Full-time 🕒 Posted June 04, 2026

Job Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Service Delivery Manager working onsite in Lipa, Batangas, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you’ll support and motivate your team to make sure they’re on track to meet client goals. You’ll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You’re an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done.

You’ll report to the Senior Manager, Service Delivery. We’re looking for a leader to Act as one, as you will encourage and motivate your tea...

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Submit your application today and join our talented team at TTEC.

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Job Details

  • Location Cebu City, Philippines
  • Job Type Full-time
  • Category other-general
  • Posted Date June 04, 2026
  • Application Deadline June 09, 2026