Manager, Professional Services

What You'll Do Avalara is shaping the future of global commerce by solving complex compliance challenges for businesses around the world. As we continue to scale, our implementation complexity is increasing across enterprise customers and multi-product deployments. We are looking for a Manager, Professional Services to lead a onboarding team and own delivery performance across a diverse portfolio. In this role, you will be part of the Professtional Services team, reporting directly to Sr. Manager, Professional Services. You will shape our onboarding strategy, scale delivery practices, and foster a culture of accountability and continuous improvement. By leveraging AI-driven insights and operational excellence, you will strengthen customer relationships, drive product adoption, and directly impact Avalara's business growth and predictability. #LI-Hybrid What Your Responsibilities Will Be Lead, mentor, and develop a onboarding and implementation team through coaching, performance managem...

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