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Manager, Pricing and SMF

0000055801 RBC Shared Services Malaysia Sdn. Bhd.
📍 Putrajaya, Selangor, Malaysia 💼 Full time 🕒 Posted July 03, 2026
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Job Description

Job Description

  • Responsible for global price delivery, security setup & static data for North America, Continental European and Asian clients.

  • Responsible to develop and create the center of excellence, EDM in Malaysia.

  • Support America’s offshore model through EDM

  • Accountable for the quality of the services delivered & for the management of a team or an activity - First level of escalation

  • Accountable for procedures' validation and implementation and setting clear business objectives for all reports appraisals

  • Promote quality client service by motivating, coaching and developing team members

  • Identify and share development and training needs, design training plan for the year

    • Job SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Imp...

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    Job Details

    • Location Putrajaya, Selangor
    • Job Type Full time
    • Category Operations Specialties Managers
    • Posted Date July 03, 2026
    • Application Deadline August 12, 2026