Manager - Payments, Partnerships & Fintech Ecosystems (Merchant Operations & Support)

Merchant Onboarding & Documentation

• Oversee the end-to-end merchant onboarding process from application receipt to activation.
• Ensure completeness, accuracy, and compliance of merchant documentation in accordance with internal policies, regulatory requirements, and risk guidelines.
• Perform onboarding quality assurance reviews and ensure adherence to established turnaround times.
• Continuously improve onboarding workflows to enhance merchant experience and operational efficiency.
• Maintain merchant records and documentation repositories with proper governance and audit readiness.

Terminal Inventory Management & Deployment

• Manage the inventory lifecycle of payment terminals and related devices.
• Monitor terminal stock levels and forecast inventory requirements to support business growth.
• Coordinate terminal provisioning, configuration, deployment, replacement, retrieval, and dis...

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