Manager – Online Reputation Management

Job Title: - Manager – Online Reputation Management (ORM) Department: Marketing Location: K.R. Mangalam University We are seeking a skilled Manager - ORM who is passionate about maintaining and improving our online presence. The ideal candidate will have a strong understanding of digital marketing, excellent communication skills, and the ability to handle multiple tasks simultaneously. You will be responsible for monitoring and managing our online reputation across various platforms to ensure a positive brand image. Responsibilities: Monitor online reviews and mentions on platforms like Google, Quora, Glassdoor, AmbitionBox, Reddit, and forums. Respond professionally to reviews, feedback, and queries in alignment with brand tone Develop and execute ORM strategies to improve positive brand sentiment Increase engagement through likes, comments, shares, and reposts across all social media platforms. Coordinate with internal departments to resolve genuine concerns raised online Handle nega...

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