Manager of Billing Operations at Petal

Drive healthcare transformation as the Manager of Billing Operations at Petal. Oversee top-tier service delivery while nurturing team growth in a hybrid work environment across British Columbia.
In this pivotal role, you will manage and support billing teams throughout BC, ensuring they deliver high-quality operations and client service. Your impact includes enhancing operational performance, building lasting client relationships, and guiding integration efforts. Success in this position requires a people-centered approach along with clear communication skills and the ability to navigate complex situations.
Key Responsibilities:
• Coach and support billing professionals for team growth
• Oversee billing accuracy and turnaround times
• Build strong client relationships and resolve complex issues
• Coordinate client meetings and communication across the region
• Support integration of teams, processes, and best practices
Requirements:
• Proven experience managi...

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