Manager of Analytics at Jobber

Join Jobber as the Manager of Analytics, specializing in customer success analytics. Drive impactful insights and lead a high-performing team to enhance customer engagement and retention.
As the Manager of Analytics, you will focus on post-sales aspects of customer journeys, analyzing onboarding performance and engagement metrics. This role demands strong business acumen and the ability to forge trusted stakeholder relationships. Key skills include advanced SQL expertise, team leadership, and experience with data visualization tools.
Key Responsibilities:
• Empower a team to deliver strategic business insights
• Analyze customer lifecycle engagement and retention dynamics
• Collaborate with teams to optimize customer outcomes
• Create dashboards and analytical reporting tools
• Prioritize analytics initiatives based on business needs
Requirements:
• Strong background in customer success and analytics
• Experience in leading analytics teams
• Proficient ...

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