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Manager, Lobby Lounge

Shangri-La
📍 Singapore, Singapore, Singapore 💼 Permanent 🕒 Posted June 26, 2026
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Job Description

We are looking

for a Manager, Lobby Lounge to join our team!

Job Responsibilities

  • Oversee daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience

  • Maintain thorough knowledge of food, beverage, menu offerings, and service standards, including seasonal changes

  • Ensure full compliance with SFSMS, hygiene, food safety, and Fire & Life Safety standards

  • Conduct regular front and backofhouse inspections to monitor service quality, cleanliness, setup, and maintenance

  • Build strong guest relationships, actively gather feedback, and handle guest complaints professionally and tactfully

  • Support marketing initiatives through market surveys, trend analysis, and implementation of strategies to grow market share

  • Manage and motivate the team through recruitment, rostering, training, performance management, and disciplinary actions when required

    Ready to Apply?

    Submit your application today and join our talented team at Shangri-La.

    Submit Application

    • Job Details

    • Location Singapore, Singapore
    • Job Type Permanent
    • Category Other Management Occupations
    • Posted Date June 26, 2026
    • Application Deadline August 05, 2026