Job Description
This position is responsible for the overall integrity and functionality of the Operations Department computer systems and staff. This position is the main technical interface for the customer, internal departments and corporate support. This position will oversee the on-site technical support to the Data Center and Lottery for all on-line software, file systems and database applications relating to the AEGIS-EF System. This position gives direction to and works with the Assistant Operation’s manager, operations staff, QA Analyst and Tester. The Operation and Systems Manager reports directly to the General Manager.
Job Duties / Key Accountabilities
Monitors on-line system performance and reports all anomalies and unusual incidents to Management, and Corporate and Operations Support Teams.
Provides direction and feedback to the Systems Support Team.
Provides first tier support for all incidents while managing and coordinati...
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Submit ApplicationJob Details
- Location Cleveland, Ohio
- Job Type Full-time
- Category Operations Specialties Managers
- Posted Date July 08, 2026
- Application Deadline August 17, 2026