Manager - Customs Brokerage

Summary Description: To further develop the Customs brokerage product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.

• Ensure all classification instructions for all shipments for all customers.
• Monitor duty deferment usage and levels.
• Monitor license/visa applications.
• Ensure all new business is transitioned correctly.
• Make two face-to-face (F2F) calls per week for retention and sales
• Maintain a positive relationship with the Compliance Manager and support all compliance efforts and trainings.
• Promote productivity tools (e.g., using edoc, process management, customsware usage/Expo customs.
• Audit of files in accordance to Authorized Economic Operator (AEO) if any
• Follow up on refunds with customs authorities.
• Management of customs system
• Send c...

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