Manager - Customs Brokerage

Expeditors
📍 Ho Chi Minh City, Ho Chi Minh City, Vietnam 💼 Full-time 🕒 Posted February 28, 2026

Job Description

Job Description

Summary Description: To further develop the Customs brokerage product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.

  • Ensure all classification instructions for all shipments for all customers.
  • Monitor duty deferment usage and levels.
  • Monitor license/visa applications.
  • Ensure all new business is transitioned correctly.
  • Make two face-to-face (F2F) calls per week for retention and sales
  • Maintain a positive relationship with the Compliance Manager and support all compliance efforts and trainings.
  • Promote productivity tools (e.g., using edoc, process management, customsware usage/Expo customs.
  • Audit of files in accordance to Authorized Economic Operator (AEO) if any
  • Follow up on refunds with customs authorities.
  • Management of customs system
  • Send client report re...
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    Job Details

    • Location Ho Chi Minh City, Ho Chi Minh City
    • Job Type Full-time
    • Category Operations Specialties Managers
    • Posted Date February 28, 2026
    • Application Deadline April 09, 2026