Manager Customer Service (m/f/d)

Manitowoc

📍 Breda, North Brabant, Netherlands 💼 Full-time 🕒 Posted March 01, 2026

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Job Description

For our location in Breda, Netherlands, we are looking for you as a

Manager Customer Service (m/f/d)

Plan and build the future with us – your future!
Your Tasks
Active customer relationship management, maintain the current and convince new customers
Promote and develop new services
Ensure the timely support regarding technical issues and parts inquiries
Management and further development of the local service team
Implementation and continuous improvement of safety standards (SMS) as well as increasing safety awareness
Ensuring quality requirements and ISO compliance through appropriate measures
Ensuring the provision and evaluation of reports for tracking all relevant KPIs (customer support, sales, margins, efficiency)
Optimizing administrative processes (orders, invoices, payments) in compliance with legal and internal requirements
Handling of legal and warranty cas...
            

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Job Details

Location Breda, North Brabant
Job Type Full-time
Category Information and Record Clerks
Posted Date March 01, 2026
Application Deadline April 10, 2026