Manager, Customer Insights

**FirstEnergy at a Glance**

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

**About the Opportunity**

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

**This is a full-time, on-site position located at the Akron, Ohio Headquarters.**

**Position Summary**

The Manager, Customer Insights leads the development and execution of strategies for customer research and analyt...

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