Manager Collections Strategy

Manager Collections Strategy

Do work that matters

Our goal is to design and evolve collections strategies that support customers through periods of financial difficulty, enabling better long‑term outcomes while balancing responsible portfolio performance.

This role sits within the Collections Strategy team, a key part of the Collections Excellence Crew, responsible for shaping and executing credit risk strategies across the customer lifecycle and all retail products.

The Collections Strategy team plays a critical role in improving how we engage with customers in arrears, using data, analytics, and decisioning systems to drive better outcomes for customers and the bank.

See yourself in the team

As a Manager, you will be hands‑on in developing, analysing, and implementing collections strategies. You will work closely with senior leaders to translate analytical insight into strategy proposals and system‑based changes, cont...

Ready to Apply?

Submit your application today and join our talented team at Commonwealth Bank.