Manager, Card Services

Job Description
The Sr Manager, Card Services provides strategic leadership and full operational accountability for the institution's debit, credit, and prepaid card programs. This role oversees end to end card operations, risk management, compliance, vendor performance, and team leadership while ensuring a secure, compliant, and high quality customer experience across all card services.
Responsibilities Include:
- Provide end to end operational leadership for debit, credit, and prepaid card programs, overseeing issuance, processing, disputes, fraud operations, and full card lifecycle management to ensure stable, scalable, and compliant operations.
- Own card risk management and compliance governance, partnering with Risk, Fraud, Legal, and Compliance teams to ensure adherence to federal and state regulations, network rules, processor requirements, and internal control standards.
- Set strategic direction and drive continuous improvement by establishing policies, procedu...

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