Management Executive

• Provide quality Management and Administrative support
• Oversee an efficient and effective day-to-day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

• A degree in Management, Business, Accounting, Hos...

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