Managed Services Director

VRP Consulting

📍 poland, poland, Poland 💼 Full-time 🕒 Posted February 28, 2026

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Job Description

 
  What you'll do 
 Supervision over the development of Salesforce based solutions
 Participate in customer calls providing support to both sales and presales teams
 Work closely with our Global Sales and Customer Success teams
 Set strategic and operational goals and priorities to align with corporate objectives
 Ensure SLA metrics are in place and are related to response, triage, close, incidents service availability, and performance
 Ensure operational procedures and practices are well-defined, documented, consistently applied and benchmarkable to global best practice
 Develop strategies improve plans to drive performance and cost-effectiveness
 Administer staff performance and career development activities
 Develop and maintain processes to ensure up-to-date documentation, knowledge transfer and service quality
 Participate in monthly, quarterly, and annual client SL...
            

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Job Details

Location poland, poland
Job Type Full-time
Category Other Management Occupations
Posted Date February 28, 2026
Application Deadline April 09, 2026