Managed Services Client Service Desk Agent

NTT DATA

📍 Johannesburg, Gauteng, South Africa 💼 Full-time 🕒 Posted June 30, 2026

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Job Description

Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Managed Services Service Desk Agent is a senior service desk resource and the first point of contact for clients and vendors.

This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests. 

The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of the role.What you'll be doing
Key Responsibilities:
Receives, logs, validates and diagnoses client requests, on the full range of products and services off...
            

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Job Details

Location Johannesburg, Gauteng
Job Type Full-time
Category Sales Representatives, Services
Posted Date June 30, 2026
Application Deadline August 09, 2026