Malaysia - Senior Boarding Officer / Team Leader

Duties and Responsibilities:

Port Call Planning / Execution:

• Expedite port call turnaround and in the most cost-effective manner.
• Closely monitor port call progress and ensure Principals' best interest are always protected.
• Ensure all requirements relating to cargo matters are well understood and relayed to Manager and other relevant parties.
• Ensure mandatory use of One-Da / Optic / Diaboss and etc system as reporting tool in compliance with company policy and KPI

Effective Communication :

• Concise and timely communication with authorised recipients and stakeholders.
• This include but not limited to routine pre-arrival, progress. port call updates and post-call enquires.

Provide local expert advice:

Keeping abreast of latest development in relevant regulations, industry and ISS Policies and Procedures from official sources.

Legal Compliance:

Ensure services provided comp...

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