Major Incident Client Relationship Manager

Marks Consulting Partners are currently looking for a Major Incident Client Relationship Manager to work with one of our Emergency Accommodation client in Watford.

Requirements

* Attend incidents when required

* Work professionally with clients and affected individuals

* Remain calm and empathetic in sensitive situations

* Gather feedback from clients to improve services

* Monitor trends and provide insight to the wider business

* Report on pipeline activity and client engagement

What you’ll need

* Strong communication and interpersonal skills

* Good judgement and problem-solving ability

* Experience in a client-facing or stakeholder role

* Commercial awareness (or willingness to learn)

* Ability to stay calm and organised under pressure

Marks Consulting Partners specialise in contract and permanent recruitment of technical property staff for the public sector includi...

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