Job Description
Join our team in Toronto as a Mainframe Application Production Support Engineer, working in a hybrid model. Manage applications, assess risks, and support production inquiries effectively.
This role requires 8–10 years of experience, focusing on application custodianship and production support. You will coordinate DR exercises, manage incident tickets, and collaborate with developers to resolve issues. Your expertise will directly impact the efficiency of our mainframe operations and client services.
Key Responsibilities:
• Manage application custodianship and closing problem records
• Conduct risk assessments and provide updates to the Risk team
• Coordinate DR exercises and manage production mailbox inquiries
• Review incident tickets for triage and analysis
• Support production inquiries and investigate missing client names
Requirements:
• 8-10 years of relevant experience required
• Strong understandin...
This role requires 8–10 years of experience, focusing on application custodianship and production support. You will coordinate DR exercises, manage incident tickets, and collaborate with developers to resolve issues. Your expertise will directly impact the efficiency of our mainframe operations and client services.
Key Responsibilities:
• Manage application custodianship and closing problem records
• Conduct risk assessments and provide updates to the Risk team
• Coordinate DR exercises and manage production mailbox inquiries
• Review incident tickets for triage and analysis
• Support production inquiries and investigate missing client names
Requirements:
• 8-10 years of relevant experience required
• Strong understandin...
Ready to Apply?
Submit your application today and join our talented team at Astra North Infoteck Inc..
Submit ApplicationJob Details
- Location toronto, on
- Job Type Full-time
- Category IT & Technology
- Posted Date June 05, 2026
- Application Deadline July 15, 2026