Luxury Auto Service Concierge Advisor

Position Overview

Genesis of Corona is seeking an experienced Automotive Service Advisor to deliver a high-touch, concierge-level service experience. This role is ideal for a professional who understands the expectations of luxury clientele and can effectively manage both customer relationships and high-value service operations.

Key Responsibilities

• Serve as the primary point of contact for luxury clientele, ensuring a seamless and personalized service experience
• Perform detailed vehicle walk-arounds and accurately document customer concerns
• Prepare and present service recommendations with transparency and professionalism
• Coordinate with factory-trained technicians to ensure timely, high-quality repairs
• Proactively communicate service updates via phone, text, or digital platforms
• Manage high-value repair orders while meeting or exceeding sales and CSI (Customer Satisfaction Index) targets

Ready to Apply?

Submit your application today and join our talented team at Cardinale Automotive Group.

Submit Application